- Check to ensure that the volume is turned up on your Misty
- Navigate to the Admin Portal
- Click on ‘Robots’
- Ensure the robot is turned on and connected to the internet
- If the volume slider is low, move it up and click ‘Save & Apply’
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- If the volume is up and your Misty still doesn’t appear to be recognizing you when you walk up, please reach out to help@mistyrobotics.com